FOR US, EVERY CUSTOMER IS UNIQUE! SO WE ARE EVERYWHERE TO SERVE EACH ONE OF YOU!
Since always, BCM bank understands very well that every Customer, at different time and place, will have different needs. In order to render the best care and service to our Customers, we have particularly developed different segments in the bank, targeted to serve different groups of Customers. It is because only by specialization that, we believe, we can get to know our Customers better and make ourselves in the best position to develop and tailor-made the best products and services to meet their needs.
RETAIL BANKING is the most visible part of the Bank. It includes 15 Branches covering all over Macau, Taipa and Coloane. Retail Banking composes of a huge team of professional, stationed all over Macau to serve mainly our individual Customers, entrepreneurs, sole proprietors and small business owners. In Retail Banking, Customers may find all the products and services to fulfill their day-to-day financial needs, starting from a simple current or savings account up to an insurance product or an investment fund.
INSTITUTIONAL AND PRIVATE BANKING is a unit established to provide the Institutions a team of financial professionals with extensive knowledge and experience of the different business sectors in Macau, particularly focuses on the global management of the Institutions Investment Portfolio together with their other specific needs. Another main mission is to provide Customers with an Assets Management Service to expand the value of assets entrusted to us by tailor making the Investment Portfolios for each Customer together with a professional and advisory service. The Private Banker is the one in charge to present all of these to Customers, rendering a high profile personal service.
CORPORATE BANKING is an area particularly developed to work hand in hand with our Corporate Customers. A team, formed by expertise and experience personnel, is dedicated to provide the total solution to the corporations, ranging from normal banking transactions to large financial projects and investments. This is always maintained as a key area in actualising our mission to support the territory’s economic growth.
TELEBCM was established in 1997 and it is a breakthrough of similar service in Macau. We offers the most comprehensive phone banking service ever exist in Macau with a team of professionals stationed on extended working hours everyday where customers can execute or inquire all transactions that normally are done through branches only. In year 2002, the TeleBCM service has been upgraded with the new Interactive Voice Response (IVR) system to let customers enjoy better and more convenient phone banking service.
