• Provide administrative support to customer banking operations, including account servicing and hotline duties
• Handle bank-wide petty cash expenditure
• Coordinate stationery and printed material, including quotation, delivery and stock taking
• Sort and distribute incoming/outgoing documents; provide occasional driving support to management as backup
• Support electronic and physical document archiving, including voucher scanning and retrieval

• University degree with minimum 2 years’ working experience, banking back office experience an advantage
• Meticulous and accurate, with a strong sense of integrity in handling cash and customer documents
• Good communication and interpersonal skills; able to multi-task
• Good command of written and spoken English and Chinese
• Good command of MS Office (Word, Excel)
• Independent, proactive and responsible
• Valid car and motorcycle driving license preferred

• To handle the branch vault and monitor the cash position of all the tellers of the branch
• To arrange the daily ATM cash replenishment
• To assist Branch Operations Manager to supervise the daily branch administration and operation activities

• Degree holder with a minimum of 2-3 years’ experience in Retail banking and Branch operations
• Good communication and interpersonal skills
• Good command of written and spoken English and Chinese
• Good command of MS Office including Word and Excel

• To promote and solicit new business as well as to achieve sales targets of the branch
• To develop existing business activities and maintain good relationship with customers
• To perform credit activities including credit proposals and credit analysis
• To provide general banking services and information to customers

• University degree in Business Administration or Finance is preferable
• with 1 - 2 years of relevant experience in Retail Banking business or other business area is an advantage
• Sound knowledge of retail financial products and services 
• Good communication and interpersonal skills
• Good command of English and Chinese, written and spoken; Mandarin speaking an absolute advantage
• Self-motivated and able to work under pressure

• To handle all retail cash or non-cash transactions over counter
• To operate the ATM machine
• To promote bank or insurance products for retail customers

• Form 6 graduate or above
• Basic spoken and written Chinese and English
• Good communication and interpersonal skills
• Candidate with relevant experience would be considered as Senior Teller

• Act as a Business Analyst / Assistant Project Manager and participate in functional and strategic projects of the Bank
• Lead working-level planning and manage the implementation, testing and rollout of projects
• Support the design and preparation of user requirements, guidelines and procedures from both business and operational control perspectives
• Drive cross-functional coordination with individual functional and business units to continuously improve the quality, efficiency and effectiveness of the Bank's operations
• Review and design new methodologies and enhancements to simplify operational workflow, to improve controls or to meet changing regulatory requirements
• Coordinate the Policies and Procedures (P&P) of the Bank
• Support bank-wide Business Continuity planning and management for operational resilience
• Provide management support to Department Head and perform other duties as assigned by superiors from time to time

• University degree or above
• Minimum 6 years' relevant working experience, preferably in banking, internal control, business analysis or project management
• Sound knowledge of banking operations, products and Fintech an advantage
• Strong analytical, problem-solving, communication and interpersonal skills, able to multi-task, independent, proactive and responsible
• Proven ability to lead cross-functional coordination and drive initiatives without direct authority
• High proficiency in written and spoken English and Chinese
• Proficiency in MS Office applications (Word, Excel, PowerPoint)
• Professional qualification would be an advantage (e.g. PMP, CCBA, CBAP)
• Candidate with less experience would be considered as Senior Officer

• Perform sanctions screening, transaction monitoring, and regulatory reporting
• Identify and escalate suspicious activities in line with internal policies and regulatory standards
• Support senior staff in preparing reports and documentation for submission to regulators
• Assist in the development and implementation of AML and compliance policies, procedures, and programs
• Collaborate with internal teams to ensure smooth execution of AML processes
• Conduct assurance reviews on customer due diligence and periodic compliance reviews across the Bank’s operations
• Contribute to process improvements and maintain accurate records
• Undertake ad‑hoc compliance and AML‑related tasks when required

• University degree with at least 4 years of banking experience, preferably in compliance, audit, or risk management
• Professional qualifications (e.g, CAMLP, ACAMS, CAMS, ICA) are an advantage
• Knowledge of banking systems, products, operations, and Macau regulatory requirements preferred
• Familiarity with AML requirements, including CDD, transaction monitoring, and regulatory reporting
• Independent, self‑motivated, and able to meet tight deadlines with strong analytical skills
• Logical and detail‑oriented, with excellent problem‑solving abilities
• Effective communicator with proven interpersonal skills and experience engaging internal stakeholders
• High proficiency in spoken and written English and Chinese
• Candidates with less experience may be considered for Officer

• To prepare loan and collateral documents accurately and in a timely manner in accordance with regulatory compliance, bank guidelines, and procedures
• To ensure the proper execution of loan documentations and fulfill all conditions precedent prior to limit dispatch or loan drawdown
• To perform precise data entry, including credit limits and collateral records into the system within the stipulated timeline
• To coordinate with internal departments and external units to deliver high-quality, professional services to customers and meet service performance pledges
• To perform other duties as assigned by the supervisor from time to time

• University degree holder with minimum 2 years working experience
• Experience in handling loan documents is preferred
• Good command of MS Office including Excel and Word
• Good interpersonal and communication skills in both English and Chinese
• Responsible, collaborative mindset and willing to work under pressure
• Candidate with less experience would be considered for the position of Clerk

• Reporting to the Head of Credit Approval, responsible for providing an independent assessment of credit proposals originated from the bank’s Commercial Banking Department, ensuring that they adhere to regulatory and policy guidelines and meet the bank’s credit standards, before approving or supporting to higher levels for approval
• Responsible for post-approval monitoring of the relevant client portfolio and other credit-related duties

• Preferably holding a degree in Business/ Finance/ Accounting with minimum 6 years of credit related experience in commercial banking
• Solid knowledge of credit risk assessment, loan documentation and regulatory requirements
• Thorough understanding in commercial lending and trade finance products. Experience in credit approval of Retail Banking portfolio is a plus
• Self-motivated and independent with an analytical mindset
• Comfortable to deal with details
• Good credit assessment skill, with sound knowledge in commercial banking loan products and proficiency in analyzing complex groups
• Good verbal and written communication skills, and good team player
• Candidate with less experience would be considered as Deputy Manager

• Follow up account opening/maintenance documents
• Perform QA function on documents and system input
• Inquire, obtain and check information needed for the reply letter to Government Authorities and for Audit Confirmation
• Coordinate with internal departments in respect of customer complaints and feedback handling
• Scan, index and file the documents, and ensure the correctness
• Perform other duties as assigned by supervisors from time to time

• Bachelor degree or minimum 3 years’ relevant banking operation experience
• Familiar with accounts opening procedures
• Proficient in using Microsoft Word, Excel and Power Point
• Good command of written English and Chinese
• Independent, initiative and responsible
• Candidate with less experience will be considered as Officer

• Check the documents (Personal and non-personal accounts) from Branch and Departments
• Perform system and data input into various systems, ensure the accuracy and quality of the input
• Inquire and obtain account information needed for the preparation of Audit Confirmation/ reply letter to court
• Coordinate with internal departments in respect of customer complaints and feedback handling
• Scan, index and file the documents, and ensure the correctness
• Prepare regular reports for the purpose of monitoring and status update
• Perform other duties as assigned by supervisors from time to time

• University degree holder, or secondary graduate with minimum 2 years working experience
• Familiar with bank accounts opening procedures is an advantage
• Basic spoken and written English and Chinese
• Good working attitude
• Good command of MS Office including Word, Excel and PowerPoint
• Independent, proactive and responsible

• Lead a team of developers and manage them in the day-to-day performance of their jobs
• Oversee the application development projects to ensure them to be delivered on time and within budget while maintaining the highest level of quality
• Transform business and functional requirements into technical design with the ability to balance the user needs and the technical restraints
• Deliver management and control reports to the department head and to senior management
• Manage support on system stability and perform troubleshooting in a timely manner
• Develop and maintain effective working relationships among teams and external project sponsors and vendors
• Provide technical leadership and inspire the team members
• Direct subordinate to implement IT controls timely to meet IT compliance requirements
• Plan staffing requirements, facilitate staff training & career development and conduct staff performance management in application development team

• Minimum 5 years of working experience in managing banking solution with at least 2 years of management experience
• Bachelor’s degree in Information Systems, Computer Science, or equivalent combination of education and experience
• Rich knowledge of banking processes and products
• Possess development and managerial skills to lead software developers
• Solid experience in banking system
• Solid experience in database and SQL
• Rich experience in project management skills
• Excellent verbal and written communication skills
• Excellent problem-solving skill and critical thinking mindset
• Working knowledge of AS/400 and RPG
• Candidate with less experience will be considered as Manager

• To advise and manage existing customer’s portfolio to meet their financial needs
• To solicit new commercial / retail loan business from potential and existing customers
• To establish and maintain a good relationship with existing and potential customers
• To provide professional and quality customer services

• University degree
• Preferably 1 - 2 years’ banking experience in Retail / Commercial Banking with strong clientele
• Strong knowledge of loan products
• Good command of written and spoken English and Chinese
• Good communication, interpersonal and negotiation skills
• Highly independent and result-oriented
• Self-motivated and able to work under pressure

• To provide VIP banking services to Retail VIP customers
• To explore wealth management business opportunities with assigned customer portfolio
• To fulfil the assigned targets include but not limited to WM commission income, new accounts, etc
• To conduct investment deal transactions
• To perform other duties as assigned from time to time by supervisor

• Degree holder preferably majoring in Business Administration & Finance/Accounting
• Preferably 3 years or above of banking experience in wealth management business in reputable banks
• Preferably holder of CFP and other relevant professional qualifications
• Good command of written and spoken English and Chinese, fluent Mandarin would be an advantage
• Good command of MS Office including Word, Excel and PowerPoint
• Good communication skills and interpersonal skills
• Highly responsible and self-motivated with good problem-solving skills
• Candidate with less experience will be considered as Relationship Manager

• To conduct risk assessments and reporting risk positions independently from the business line, specifically on fraud risk, outsourcing risk, technology risk and operational risk
• To assist to establish a 2nd line of defense for Risk Management Framework including the related policies and procedures
• To assist to promote a strong Risk Management culture
• To ensure adherence to the Risk Management Framework in the identification, assessment, mitigation and control and monitoring of risk
• To ensure sufficient traction and follow through action to mitigate identified risk exposure
• To carry out risk data and information analysis
• To keep abreast of the latest risk related statutory requirements, threats and market development
• To assist the Chief Risk and AML Officer in accomplishing the division objections

• Degree holder in Information Systems, Computer Science, Business Administration or Risk Management
• At least 5 years experience in relevant disciplines
• Solid understanding of the operations of banks
• Sound knowledge of Risk Management, regulatory requirements and any other guidelines or circulars issued by the AMCM
• Knowledge in internal control, audit, fraud risk management, technology risk management, will be an added advantage
• Good command of written and spoken English and Chinese
• Good command of MS Office including Word, Excel and PowerPoint
• Good project management, leadership analytical, interpersonal and communication skills

• Coordinate and support the planning and execution of corporate events, media functions, CSR programme and any other marketing activities of the bank, including vendor coordination, onsite support, logistics management and post-event arrangement 
• Prepare, review and coordinate internal and external customer communications materials and branded items, whilst liaising with internal parties and external agencies/vendor/suppliers to ensure timely and quality delivery 
• Assist in media monitoring, issue tracking and the preparation of management reports and communication updates
• Support the development and implementation of digital marketing initiatives as well as monitor digital channel performance to enhance brand visibility and audience engagement
• Support team head to develop, maintain and expand professional networks with media, community organisations, business partner and other external stakeholders to enhance the Bank’s corporate reputation, brand visibility and public profile

• Degree holder, preferably in Communications or Marketing Major
• At least 2 years of experience in Marketing or Corporate Communications area
• Knowledge and experience related to event management and handling graphic designs is an asset
• Outgoing, competent and with good communication skills
• Can work under pressure
• Excellent command of written and spoken English and Chinese
• Knowledge of Mandarin and Portuguese is an advantage